PRIVACY POLICY

1 INTRODUCTION
1.1 "ATHANASOPOULOS IOANNIS NIKITAS" (hereinafter also referred to as the Company) is fully committed to the protection of the personal data of its website visitors and its customers. We will not disclose customer information to third parties unless it is absolutely necessary to provide you with a service, such as for the needs of delivering a product, to carry out the necessary credit and security checks and in the context of customer search and profiling procedures under the terms of this Policy as well as with your consent or where we are required by law to do so such as following a public prosecutor's request order, court decision, etc.. The Company will treat the personal data provided to it by the users of the Website www.lovelystore.gr (hereinafter referred to as the "Website"), in accordance with all relevant laws of the European Union ( EU) and Greece regarding data protection.
1.2 When using the Website, you are responsible for maintaining the confidentiality of your account information and limiting access to your computer to prevent unauthorized access to your account. You agree that you accept responsibility for all activities that occur under your account or password. You must take all necessary steps to ensure that your password remains private and secure. Additionally, if for any reason you believe that another person knows your password or that your password is being used or is likely to be used without your consent, you must immediately contact our Customer Support Department via the Contact Us section. . Otherwise, you are responsible for any activity carried out with your user code up to the time of the company's update. In any case, the burden of proof is always borne by the member who invokes any lack of identification and not by the Company. You can change your password at any time through the "My Account" section of the Website. We recommend that you change your password regularly, ie every six months or so.
1.3 Ensure that the information you provide to us is correct, true, up to date and complete and notify us immediately of any change to the details you entered when you registered. In case of registration of a legal entity, the name of the person in charge of communication must be mentioned as well as their full name. The Company relies on the user's statements about his personal information and bears no responsibility for them.
1.4 The Company reserves the right to deny access to the Website, terminate accounts, remove or edit content, or cancel orders at its sole discretion.
1.5 It is pointed out that the username chosen by the member must not be illegal such as e.g. vulgar, derogatory or indecent in any way or infringes intellectual or industrial property rights or other rights of third parties. In addition, the username must not contain any indication of e-mail or internet addresses, personal contact/communication information of the user or infringe any rights of third parties.
1.6 This Privacy Policy is an integral part of the terms of use of the Website and you are bound by it both during your navigation on our website and every time you enter as a member or as a user on our Website. If you do not agree with this Policy, please do not use our website.

2. WHAT PERSONAL DATA WE COLLECT AND PROCESS
2.1 Your personal data that we collect and process are always relevant and appropriate to the fulfillment of our obligations to you and the execution of purchases and sales from our website.
2.2 In particular, the data we collect is:
a) Predefined data during your registration as a member, as well as in other fields of our website (such as "My Account", "Product request", "Contact us", "Send us an e-mail", "Order Tracking", "Gift Card"), such as first name, last name, address, date of birth of the member, phone number, email address (e-mail), member name, member code. Of this data, what is optional is declared by you at your sole choice during your free will.
b) Your email address (e-mail) in case you subscribe to the list in order to receive newsletters/newsletters from our company (without simultaneously registering as our member).
c) You also declare the personal data that are relevant and convenient for the execution of your specific purchase and sale, such as the full delivery address, the full billing address, the information related to the payment of the payment.
d) In the event that you recommend us to a friend and in the event that you wish to send a "Gift Card" to a friend, we collect the name and e-mail address of your friend, recipient of the message.
e) Finally, communications data such as e.g. IP address which are technically necessary for your navigation on our website and/or for making purchases, which are kept for as long as the law provides for businesses like ours. (Law 2742/1997, Law 3471/2006, as the related provisions also apply.)

3. YOUR CONSENT
3.1 By browsing our website or registering as a member on our website or by purchasing any product from our website or by subscribing to our newsletter list, you indicate that you accept and agree to this Policy as and you provide us with your express consent to the collection and processing of your personal data referred to in article 2 above.
3.2 In the case of purchasing products from our website, you provide your consent:
a) By sending a request for an order, you agree to receive at your e-mail address the notifications of article 6.12 of the Terms and Conditions, which are a condition for the correct progress of your order.
b) to send you newsletters about products and/or services available through our website. You can withdraw this consent at any time by contacting our Customer Support Department via the Contact Us section or by clicking on the "unsubscribe" link in any of our e-mail communications.
3.3 Subject to receiving the notices referred to in Article 6.12 of the Terms and Conditions for the execution of your order (new, amended, upon return or withdrawal), in any case you may at any time withdraw your consent to the collection and processing of part or all of your personal data as analyzed in article 2 above as follows:
a) for the personal data referred to in article 2.2. a) above with your deletion from being a member of our website
b) for the personal data referred to in article 2.2. b) above by removing you from our company's newsletter list at any time in the manner referred to in article 4.2. below.
c) for the personal data referred to in article 2.2.
3.4 The Company does not store data and credit card details, which are managed securely and at its own risk exclusively by the payment service provider through whose website the payments are processed and executed. The same applies to payment data used by online payment providers such as e.g. PayPal.
3.5 However, in the event of notification by the member, which is made only to our competent authorized employees, as they are the only ones with access to any information of your transactions necessary to process your request, postal savings account and/or bank account information of, the member agrees that the Company will use these details for all eventual refunds to the member such as e.g. in case of his withdrawal. And for refunds of sums of money made to members' credit cards or to accounts that members maintain in online payment providers such as e.g. PayPal, responsible for the relevant processing of this data are exclusively the collaborating banks (issuer and recipient) or the third online payment provider such as e.g. PayPal.
3.6 The Company is in no way responsible for the actions on your personal data of third-party websites from which you connected or gained access to its Website.

4. COMMUNICATION AND MARKETING
4.1 If you have made a purchase from our Website, you may from time to time receive updates with general information and/or promotional information (newsletters) about our latest products, news from the Company's activities (such as competitions, winners, etc. .etc.), as well as special offers via e-mail, SMS, written letters and over the phone. For the above marketing actions, the member agrees that the Company will process and use his personal data.
4.2 All members of the Website can withdraw their consent to the use of their personal data and choose not to receive communications for marketing purposes (newsletters). If you wish to stop receiving marketing communications (newsletters) from us and/or selected third parties, you must opt-out from the My Account section of the Website. You can visit the "My Account" section after registering and logging in, or click on the "unsubscribe" link in any of our communications by electronic mail (e-mail).

5. COOKIES
Cookies are small files of information that are sent to your computer, mobile phone or other devices when you visit a Website and recognize your device on subsequent visits. These types of files perform various functions such as remembering your preferences and the products you have selected, helping to improve your experience on the website, as well as trying to ensure that the advertisements or offers you see online are relevant to your interests. . Simple navigation on our Website requires your prior acceptance of cookies. The use of cookie technology is necessary to access the functions of the site, with your consent which is provided to us by registering as a member or in our newsletter list, however we do not process the personal data stored in that's all. The use of this technology is in accordance with Law 3471/2006 on "Protection of Personal Data & Private of Life in Electronic Communications" and Law 2472/1997 on "the protection of the individual from the processing of personal data". Our "cookies" do not cause damage to users' computers, nor to the files stored on them. Our cookies are divided into two categories, which are briefly described below. In case you wish to prevent the installation of new cookies or to delete existing ones, follow the procedure described in detail below. However, in case of preventing their installation and/or deleting them, you accept that technical problems may occur when you navigate our website and/or when carrying out your transactions (pre-contractual and/or when completing them) and/or they may not appear correctly and comprehensively all the data and information of our website.

6. SITE STATISTICS
6.1 We may collect and process for statistical purposes or in order to improve your experience on our website:
Information about your computer, your visits and use of this Website (e.g. your IP address, your geographic location, your browser, how you are informed about the Website, the duration of the visit and the number of page views).
Information about any transactions you have made with us on or in relation to this Website
6.2 The Company collects and processes this type of information, as well as that resulting from the cookies used on the website pursuant to article 5 above, in order to improve the services it offers to the users of the Website (technologically as well as in terms of user experience ) as well as for statistical purposes.
6.3 If you need more information about how we collect and process your personal data and the above information, you can contact our Customer Support Department through the Contact Us section.

7. KEEPING YOUR DATA SECURE
7.1 Our Company uses automated systems to carry out the necessary checks to combat cases of fraud and for this reason we may use the personal information you have provided to us in the context of sample checks by technical means. The member agrees that in the event of reasonable evidence and provided the specific circumstance requires, the Website will have the right to collect, process and use those data, which are necessary to reveal any illegal or non-conventional use of the Website. This information may be disclosed to a credit reporting or fraud prevention agency, which may keep a record of this information. This is only to confirm your identity (no credit check is performed and your credit rating is not affected).
7.2 We reserve the right to disclose your information if requested to do so by the police or any regulatory or government authority in the context of investigations into activities while visiting the website in the event of a legal order, official order or official preliminary investigation. The Company may also transmit your personal data to prosecuting and supervisory authorities for the necessary protection against risks for state and public security as well as for the prosecution of criminal acts and the member expressly consents to such transmission. In addition, we cannot be held responsible for the privacy policy of the financial institutions with which we cooperate, especially for their terms of use regarding the execution of various transactions.
7.3 We take all the necessary actions to ensure the security of personal data and activities both that we collect in accordance with the provisions of this Policy and during the use of the website. However, it is pointed out that in particular the transmission of information via the Internet is not completely secure. We will make every effort to protect your personal data, but we cannot guarantee the security of data transmitted to our website (any transmission is at your own risk). Once we receive your information, we use strict procedures and security features in our effort to prevent unauthorized use.
7.4 To protect your data, the Company uses SSL technology.
7.5. Credit card information transmitted by our Site to credit card processing companies is governed by the rules set forth by the Payment Card Industry Security Standards Council (PCI DSS).

8. WE DO NOT UNDER ANY CIRCUMSTANCES KEEP A RECORD OF YOUR CREDIT CARD DETAILS.
8.1 In accordance with the above, our Website does not store any credit/debit card details you enter when placing your order, nor are they recorded in the case of a telephone order (see Terms and Conditions chapter 6.14). Before any transaction is approved, you are directly hyperlinked to another website that uses an online credit card settlement technology under the Bank's responsibility. This means that our Website does not, for any reason, use any credit/debit card details you have entered as they are not visible on it.
8.2 Please note that we cannot guarantee the security of data, information, etc. that we receive by electronic mail (e-mail). Accordingly, you should NOT send us information and payment details via electronic mail (e-mail). However, in the event that you choose to provide us with your details, such as indicatively due to a telephone order, you give us your express consent to use them exclusively for the payment of your order, while our company does not store these details at all.
8.3 When you choose to pay with PayPal, your payment is subject to PayPal's Terms and Conditions, and to the issues of personal data collected by that company under the relevant agreement you accepted when you signed up for that service.

9. DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties if we are required to disclose or share your personal data in order to comply with any legal requirements or to enforce or apply our Terms and Conditions or to protect the rights, property or safety of the Website, our customers or others. For example, we may share information with other companies and organizations for fraud protection and credit risk reduction purposes.

10. THIRD PARTY WEBSITES
You may find on our Website links to and from the Websites of our partner networks, advertisers and other third parties. These Websites have their own privacy policies and we do not accept any responsibility for them, nor do we guarantee that they will use your personal data correctly or lawfully. Therefore, if you visit a link on any of these Websites, we strongly recommend that you read them policies before entering any personal data on these Websites.

11. CONTROL OF YOUR DETAILS
11.1 If you wish to have access to and/or information about your information submitted to our Website, you can contact our Customer Support Department via the Contact Us section. In the same way you can exercise your right to object.
11.2 As part of our security procedures, we may ask for user identification details as stated on our website before providing you with any information, to confirm your identity and for your security. You must ensure the security of your information, as you will be responsible for any action we take in response to a request from someone using your email address and password. We strongly recommend that you do not allow your browser to save your password, as this would give other people using your computer access to your personal data.

12. TERMINATION OF MEMBERSHIP
In case you wish to unsubscribe from our Website, you can contact our Customer Support Department through the Contact Us section. If you are removed from our membership, we will also delete any personal data you have provided to us until you are removed as a member of the Website. Exceptionally, you consent to the storage and use of your personal data even after the end of your participation in the Website for the formation of the statistical data of our Website (after they have first been made anonymous) as well as in case of a pending order or financial or other pending between the our company and you and until its full and complete settlement/satisfaction.

13. CONTACT US
13.1 "ATHANASOPOULOS IOANNIS NIKITAS" (see postal address below) is the controller of your data in the context of Law 2472/1997 on the Protection of Individuals from the Processing of Personal Data (hereinafter referred to as "the Law") which conducted pursuant to this Policy.
13.2 You have a right to access the information that the Company holds about you and you can exercise this right in accordance with the Law. You can make an access request free of charge, however, depending on the personal information you are requesting, we may charge a fee to cover the cost of providing the details of the information we hold. We will notify you of the possibility of such charges upon receipt of your access request and await your confirmation of proceeding with the process and payment of such amount.
13.3 For any questions or comments regarding the above, or if you would like us to stop processing your information, please do not hesitate to contact a member of our Customer Support Department by email, live chat, telephone or even in writing, we will be happy to answer any question you may have. Please note that all telephone calls may be recorded for educational, security or service control purposes. Finally, a record is kept of all live chats or e-mails sent for request tracking and statistical purposes.
13.4 Our Customer Support Department provides support services only in English and Greek.
You can contact our Customer Support Department via the Contact Us section.
Otherwise, the Terms and Conditions apply and are binding in their entirety.